
Which, if you don’t still have your older install file, could be a problem. The reason this is better is *if* the upgrade doesn’t import your authorization properly, you have to uninstall 2.01, install the older version, and deauthorize with that version. While you can upgrade, it is best to deregesiter it first by pressing ctrl-shift-d while ADE is open to bring up the erase authorization popup and click the erase button (there isn’t a option to erase it directly from the help menu). Nope you can’t have more than one copy of ADE on your system. If you ask me for help, that is where I will go looking for a solution. This fixed the problem for most people, including my source, but if you are still having issues then the best place to find a solution is either the Adobe support forums or on MobileRead.

ADOBE DIGITAL EDITIONS 2.0 HOW TO
So if you are seeing the #2038 error in Adobe DE, here is how to fix it. But others, including my source Erica Sadun, reported that they could not download OverDrive ebooks until after they had reauthorized their computer with Adobe. The only way to fix the issue was to update Adobe DE to v2.0.1 or higher, and for many users that fixed the problem. Users who still ran Adobe DE 1.7 on either Windows or MACos reported getting error #2038 when they tried to download an ebook.

Sometime in late November or early December 2016 OverDrive and/or Adobe updated their platforms in some way that broke Adobe DE 1.7. The app could still read ebooks, but numerous members of MobileRead reported that it could no longer download DRMed ebooks from OverDrive.

If you are using Adobe Digital Editions 1.7, and are having trouble downloading ebooks from OverDrive, I think I can tell you why.
